Found this gem on one of our Facebook pages...I have edited it for abbreviations used: "Today I had a passenger on the LAX (Los Ange...

Today, the House Transportation and Infrastructure Committee held a hearing on Customer Service in the airline industry.  My airline was the...

My colleague, Mary, posted this on Facebook.  Thought you'd like to read it, too. "Okay, I'm officially and thoroughly ira...

A couple of things weren't exactly what I said, but close enough! http://www.businessinsider.com/a-flight-attendant-answers-the-ques...

Another Christmas Eve in London for me! This is the third year in a row I have gotten my Christmas Wish List from the Crew Desk. Wow. Just W...