Proud Mama

April 03, 2009 7 Comments A+ a-

Casey, my 21 year old daughter, is a full-time college student. She also works almost full-time for a hotel as a waitress, hostess, and doing room service. She decided to work for a sister property at the oceanfront to see how she liked dealing with the tourists, instead of the business guests she's been working with for the last 4 years

Yesterday was her first day at the beach property, and she ended up working a double shift. The restaurant closed at 10 p.m. last night, and while they were cleaning up, a family walked in and asked if they were open. Casey said they were not, and the Mom of the family made a comment--something to the effect of "just wanting to get the kids something to eat, they are pretty hungry."

Casey said "Hang on, I'll be right back." She went into the kitchen and made two peanut butter and jelly sandwiches and grabbed a couple bags of potato chips to give to the kids. The parents were thrilled when she returned!

At the same time, there appeared several more people at the restaurant door, looking for something to eat. Casey heard one of them say "distressed passengers" and she sprung into action.

Apparently, a Delta flight from Atlanta (ATL) to New York City (LGA) had smoke in the cabin and the flight diverted to Norfolk, VA (ORF). The passengers were put on a bus and sent to the hotel to spend the night, until Delta could get them out the next day.

Casey and the rest of the exhausted employees in the kitchen and dining room re-opened the restaurant for these passengers and made sure they all got a bite to eat before they went to bed.

How many times have you shown up at a store 10 minutes before closing time, and they tell you it's closed already? I see that kind of crap all the time! They didn't have to do any of what they did--there was no manager telling them what to do. They just did. Okay, she didn't donate a kidney--but, I am still very proud of her actions and those of her colleagues.




Blondie



Blondie

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April 4, 2009 at 1:37 AM delete

And, see I was wondering what kind of parents they were...not having fed their kids by 10pm. Reminds me that you never know someones circumstances: ) Your daughter is beautiful inside and out... and looks like her mommy!!

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Kirsten
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April 4, 2009 at 9:40 AM delete

We need more Casey's in this world!

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Tracy
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April 4, 2009 at 1:32 PM delete

She is awesome!!! But we already knew that. It's nice that another small piece of the world can see that, too.

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GirlonTour
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April 5, 2009 at 3:07 AM delete

Geez I am proud of her and I am not even her mum! Awesome stuff! True example to the rest of the world.

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Anthony
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April 13, 2009 at 4:06 AM delete

Hospitality runs in the blood!

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April 15, 2009 at 1:42 PM delete

Great customer service...she knows how to treat people...know where she got that training! Casey will succeed in anything she does, no doubt!

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