Babe in Arms?

June 18, 2017 0 Comments A+ a-

Found this gem on one of our Facebook pages...I have edited it for abbreviations used:

"Today I had a passenger on the LAX (Los Angeles) to LHR (London Heathrow) flight that would not let the Flight Attendant put up the bassinet for the mother with a baby that was in his row. He told the Flight Attendant "I plan to put my feet up on that wall !" As the Lead Flight Attendant, I actually had to go tell him that the mother was not going to hold her infant baby in her arms for 10 hours.

Bassinet on the bulkhead

He wanted to know what his compensation would be for the inconvenience of not being able to prop his feet on the wall. I gave him the 'sorry for the inconvenience form'. (This is a form which the passenger is able to seek compensation through Customer Service--but, is being replaced with other means in the next couple of weeks.)

He seemed to think he was going to get reimbursed for the entire cost of his ticket. At least mom got to use the bassinet and no video recorders were turned on."